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High-Reliability Health Care: Getting There from Here

Tuesday September 17, 2013


A new article in The Milbank Quarterly urges hospitals to make the substantial changes that will be needed to achieve the ultimate goal of zero patient harm by adapting lessons from high-risk industries. The article “High-Reliability Health Care: Getting There from Here,” was written by Drs. Mark R. Chassin and Jerod M. Loeb, The Joint Commission.
Read the News Release.


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Being cared for in a safe environment is something all patients, no matter how routine the procedure, should expect and experience in the hospital. At Rhode Island Hospital, as well as at all the hospitals in the Lifespan system, we take patient safety seriously and have made it a top priority for everyone in our organization.
Mary Reich Cooper, M.D., J.D. - Senior Vice President and Chief Quality Officer
Lifespan Corporation

Mission Statement 

To transform health care into a high-reliability industry by developing highly effective, durable solutions to health care’s most critical safety and quality problems in collaboration with health care organizations, by disseminating the solutions widely, and by facilitating their adoption.

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