Healing Healthcare Partnership
Improving Care with the TST

The Targeted Solutions Tool™, or TST, is a web-based tool that walks an organization through a performance improvement project. Watch how one organization is using the TST to improve patient safety.

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Join the Healing Healthcare Partnership
 

 

The Joint Commission Center for Transforming Healthcare’s Healing Healthcare Partnership™ is a campaign that brings together accredited health care organizations and industry to improve patient safety and lower the cost of health care.  Learn More 
 
Joining Forces to Help Heal Healthcare

Learn more about the Center for Transforming Healthcare's Healing Healthcare Partnership™ campaign.

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Hand Hygiene
 

 

  • Why Hand Hygiene?

  • Hand Hygiene Measures: Expectations vs. Reality

  • Main Causes of Failure to Clean Hands

  • Identifying Causes, Targeting Solutions 

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Hand-off Communications
 

 

  • Why Tackle Hand-off Communications?

  • Measuring A Successful Hand-off Between Clinicians: Sender/Receiver

  • Validated Root Causes for Transition of Care: Hand-off Communications Failures

  • Targeting Solutions for Specific Causes

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Wrong Site Surgery
 

 

  • Why Wrong Site Surgery?

  • Reducing Process Errors Reduces Risk of Wrong Site Surgery

  • Main Causes of Wrong Site Surgeries

  • Validated Root Causes for Risk of Wrong Site Surgery

    Learn More

 
Terrence O’Malley, M.D.

Terrence O’Malley, M.D.,
Partners HealthCare System, Inc. - Medical Director
Boston, MA
"Hand-off communication is an issue that everyone has recognized as a problem, but no one has found the solution. Being part of the Hand-Off Communications work group is an opportunity..." Full Testimonial
 
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Testimonials

It is important for us to tackle the problems surrounding hand-off communications because there are so many hand-offs that happen throughout each day and each patient stay that the possibility of lost information at each point of hand-off accumulates, tremendously increasing the risk to our patients.
Amber Miller, R.N., CIC, M.S.N. - Manager, Infection Prevention and Control
Exempla Lutheran Medical Center
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Health Care Providers
Sponsors and Donors

Healing Healthcare Partners
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  • BD
    Franklin Lakes, NJ
  • El Paso Veterans Affairs Health Care System
    El Paso, TX
  • Via Christi Hospitals Wichita, Inc
    Wichita, KS
  • Mercy Medical Center
    Merced, CA
  • MetroSouth Medical Cneter
    Blue Island, IL
  • MSU Kalamazoo Center for Medical Studies
    Kalamazoo, MI
  • North Shore - LIJ Franklin Hospital
    Valley Stream, NY
  • Special Tree Rehab
    Romulus, MI
  • Medline
    Mundelein, IL
  • Medical Center Health System
    Odessa, TX
  • St. James Mercy Hospital
    Hornell, NY
  • Plains Regional Medical Center
    Clovis, NM
  • North Shore - LIJ Forest Hills Hospital
    Forest Hills, NY
  • Tanner Medical Center
    Carrollton , GA
  • Hackensack University Medical Center
    Hackensack, NJ
  • Our Lady of Lourdes Medical Center
    Camden, NJ
  • Affinity Home Health
    Culver City, CA
  • Nanticoke Health Services
    Seaford, DE
  • Thomas Jefferson University Hospitals
    Philadelphia, PA
  • Seattle Cancer Care Alliance
    Seattle, WA
  • St. Luke's Magic Valley
    Twin Falls, ID
  • Dorothea Dix Psychiatric Center
    Bangor, ME
  • Madison State Hospital
    Madison, IN
  • Federation of American Hospitals
    Washington, DC
  • The Memorial Hospital of Salem County
    Salem, NJ
  • St. Leonard
    Centerville, OH
  • Nalty & Associates Inc, t/a Therapeutic Living for Families
    Baltimore, MD
  • Naples Day Surgery
    Naples, FL
  • Children's Hospital & Medical Center
    Omaha, NE
  • Expert Care Hospice, Inc.
    Northridge, CA
  • Woods Memorial Hospital
    Etowah, TN
  • In Touch Home Health LLC
    Oldsmar, FL
  • Children's Hospital Los Angeles
    Los Angeles, CA
  • Houston Northwest Medical Center
    Houston, TX
  • Alliance Health Care of Miami Beach
    Miami, FL
  • Ohio Valley General Hospital
    McKees Rocks, PA
  • Calvary Hospital
    Bronx, NY
  • Gillette Children's Specialty Healthcare
    St. Paul, MN
  • Peach Regional Medical Center
    Fort Valley, GA
  • Memorial Hospital
    Fremont, OH
  • Dallas Regional Medical Center
    Mesquite, TX
  • St. Anthony North Hospital
    Westminster, CO
  • Bothwell Regional Health Center
    Sedalia, MO
  • Health Central
    Ocoee, FL
  • Loretto Hospital
    Chicago, IL
  • Whittier Street Health Center
    Roxbury, MA
  • West Valley Medical Center
    Caldwell, ID
  • Orange Park Medical Center
    Orange Park, FL
  • GlaxoSmithKline (GSK)
    Research Triangle Park, NC
  • Manet Community Health Center, Inc
    Quincy, MA
  • New Center Community Services
    Detroit, MI
  • St. John's Medical Center
    Jackson, WY
  • Tewksbury Hospital
    Tewksbury, MA
  • University of Pittsburgh Medical Center
    Pittsburgh, PA
  • Aurora West Allis Medical Center
    West Allis, WI
  • Selah Hospice Care Inc.
    Weslaco, TX
  • Mary Greeley Medical Center
    Ames, IA
  • Citrus Memorial Health System
    Inverness, FL
  • Maniilaq Health Center
    Kotzebue, AR
  • Newton Medical Center
    Covington, GA
  • The Mount Sinai Medical Center
    New York, NY
  • The Johns Hopkins Hospital
    Baltimore, MD
  • HealthSouth Rehabilitation Hospital of York
    York, PA
  • North Broward Medical Center
    Deerfield Beach, FL
  • Memorial Hermann Northeast Hospital
    Humble, TX
  • Eden Medical Center
    Castro Valley, CA
  • New York Endoscopy Center
    White Plains, NY
  • Broadlawns Medical Center
    Des Moines, IA
  • G & G Home Health Care Services
    Las Vegas, NV
  • St. Joseph Regional Health Center
    Bryan, TX
  • UPMC McKeesport
    McKeesport, PA
  • WellStar Paulding Hospital
    Dallas, GA
  • CaroMont Health - Gaston Memorial Hospital
    Gastonia, NC
  • New York Presbyterian Hospital
    New York, NY
  • Mountains Community Hospital
    Lake Arrowhead, CA
  • Flint River Hospital
    Montezuma, GA
  • Strong Memorial Hospital
    Rochester, NY
  • Deer's Head Hospital Center
    Salisbury, MD
  • Southampton Hospital
    Southampton, NY
  • Erlanger at Hutcheson
    Fort Oglethorpe, GA
  • Akron General Medical Center
    Akron, OH
  • Cardiovascular Institute of Fort Worth
    Fort Worth, TX
  • Holy Cross Hospital
    Fort Lauderdale, FL
  • Yakima Regional Medical and Cardiac Center
    Yakima, WA
  • University of Iowa Hospitals & Clinics
    Iowa City, IA
  • Algonquin Road Surgery Center, LLC
    Lake in the Hills, IL
  • N Your Home Home Health Care
    El Centro, CA
  • UH Case Medical Center
    Cleveland, OH
  • WellStar Kennestone Hospital
    Marietta, GA
  • Onslow Memorial Hospital
    Jacksonville, NC
  • Goodland Home Health, LLC
    Goodland, KS
  • University Hospital
    Newark, NJ
  • Spectrum Health Kelsey Hospital
    Lakeview, MI
  • Driscoll Children's Hospital
    Corpus Christi, TX
  • Brattleboro Retreat
    Brattleboro, VT
  • Martin Memorial Medical Center Inc.
    Stuart, FL
  • St David's rehabilitation Hospital
    Austin, TX
  • GE Healthcare
    Fairfield, CT
  • Presbyterian Hospital
    Albuquerque, NM
  • The Medical Center Inc.
    Columbus, GA
  • HealthSouth Rehabilitation Hospital of Altoona
    Altoona, PA
  • Christian Health Care Center
    Wyckoff, NJ
  • Northern California Rehabilitation Hospital
    Redding, CA
  • Putnam General Hospital
    Eatonton, GA
  • WellStar Health System
    Marietta, GA
  • Columbia Hospital
    West Palm Beach, FL
  • Los Alamos Medical Center
    Los Alamos, NM
  • Monroe Surgical Hospital
    Monroe, LA
  • Methodist Ambulatory Surgery Hospital
    San Antonio, TX
  • Landmark Hospital of Joplin
    Joplin, MO
  • Sleep Telemedicine Services, Inc.
    Orlando, FL
  • The James A. Lovell Federal Health Care Center
    North Chicago, IL
  • Delray Medical Center
    Delray Beach, FL
  • Brazosport Regional Health System
    Lake Jackson, TX
  • LTAC of Edmond
    Edmond, OK
  • HomeChoice Partners, Inc.
    Norfolk, VA
  • North Shore - LIJ Health System
    Great Neck, NY
  • CareMinders Home Care, Inc.
    Alpharetta, GA
  • IU Health Ball Memorial Hospital
    Muncie, IN
  • Baptist Memorial Hospital
    Huntingdon, TN
  • Blue Cross and Blue Shield Association
    Chicago, IL
  • Precious Home Health Care, Inc.
    Troy, MI
  • Mississippi Baptist Medical Center
    Jackson, MS
  • Socorro General Hospital
    Socorro, NM
  • Research Medical Center
    Kansas City, MO
  • Riverview Psychiatric Center
    Augusta, ME
  • Airway Home Medical Equipment, Inc.
    Lafayette, LA
  • King's Daughters Medical Center
    Brookhaven, MS
  • Gateway Regional Medical Center
    Granite City, IL
  • Nyack Hospital
    Nyack, NY
  • Dubuis of Lake Charles
    Lake Charles, LA
  • San Juan Pharmacy
    San Juan, TX
  • Fallbrook Hospital
    Fallbrook, CA
  • Indian Path Medical Center
    Johnson CIty, TN
  • Clarke Orthopedic Clinic
    Springfield , MO
  • Angleton Danbury Medical Center
    Angleton, TX
  • North Shore - LIJ Staten Island University Hospital
    Staten Island, NY
  • UCH home Health Care
    Tampa, FL
  • Arrowhead Home Health, Inc.
    Glendale, AZ
  • Jamaica Hospital Medical Center
    Jamaica, NY
  • Carilion Medical Center
    Roanoke, VA
  • Interventional Spine and Pain Management
    Atlanta, GA
  • Champlain Valley Physicians Hospital
    Plattsburgh, NY
  • Bluffton Regional Medical Center
    Bluffton, IN
  • IU Health Ball Memorial Hospital
    Muncie, IN
  • Jefferson Memorial Hospital
    Jefferson City, TN
  • Carondelet Home Care Services
    Overland Park, KS
  • VA Hudson Valley Health Care System
    Montrose, NY
  • Princeton Healthcare System
    Princeton, NJ
  • Lincoln County Medical Center
    Ruidoso, NM
  • Summit Oaks Hospital
    Summit, NJ
  • Presbyterian Home Health Care
    Albuquerque, NM
  • Cooper University Hospital
    Camden, NJ
  • Banner Thunderbird Medical Center
    Glendale, AZ
  • Maine Coast Memorial Hospital
    Ellsworth, ME
  • St. David's Georgetown Hospital
    Georgetown, TX
  • The Kingston Hospital
    Kingston, NY
  • HealthSouth Desert Canyon Rehabilitation Hospital
    Las Vegas, NV
  • South County Mental Health Center
    Delray Beach, FL
  • Memorial Healthcare
    Owosso, MI
  • Hart County Hospital
    Hartwell, GA
  • University of Toledo Medical Center
    Toledo, OH
  • Vibra Hospital of Mahoning Valley, Trumbull Campus
    Warren, OH
  • Ecolab
    St. Paul, MN
  • Jackson Hospital and Clinic
    Montgomery, AL
  • Saint Anthony's Health Center
    Alton, IL
  • Assisting Hands Home Care
    Miami, FL
  • North Shore - LIJ Glen Cove Hospital
    Glen Cove, NY
  • Dallas Medical Center
    Dallas , TX
  • MountainView Hospital
    Las Vegas, NV
  • NorthBay Healthcare
    Fairfield, CA
  • Mercy Medical Center
    Cedar Rapids, IA
  • Higgins General Hospital
    Bremen, GA
  • Jewish Geriatric Services Jewish Nursing Home Spectrum Home Health and Hospice Care
    Longmeadow, MA
  • IntraNerve
    Colorado Springs, CO
  • Saddleback Memorial Medical Center
    Laguna Hills, CA
  • Phelps Memorial Health Center
    Holdrege, NE
  • Chapman Medical Center
    Orange, CA
  • Monroe County Hospital
    Monroeville, AL
  • Diversified Health Management
    Columbus, OH
  • North Shore - LIJ Lenox Hill Hospital
    New York, NY
  • Vibra Hospital of Mahoning Valley
    Boardman, OH
  • Abraham Home Health Care Inc.
    Miami, FL
  • Wing Memorial Hospital & Medical Centers
    Palmer, MA
  • Utah Surgical Center
    West Valley City, UT
  • Medical Alternatives
    Memphis, TN
  • Nanticoke Memorial Hospital
    Seaford, DE
  • Fusion Home Health Care Agency, Inc.
    Harper Woods, MI
  • South Shore Hospital
    S. Weymouth, MA
  • Baptist Memorial Hospital Tipton
    Covington, TN
  • Dream Home Health Care, Inc.
    Northridge, CA
  • Johnson & Johnson
    New Brunswick, NJ
  • Holy Spirit Hospital
    Camp Hill, PA
  • Angels of Care Home Health, Incorporated
    Carrollton, TX
  • Knox County Hospital
    Barbourville, KY
  • Lehigh Valley Health Network
    Allentown, PA
  • Specialty Hospital of Washington - Capitol Hill
    Washington, DC
  • North Shore - LIJ Plainview Hospital
    Plainview, NY
  • Wooldridge Place Nursing Center
    Corpus Christi, TX
  • Memorial Hermann Memorial City Medical Center
    Houston, TX
  • American Hospital Association
    Chicago, IL
  • North Shore - LIJ Long Island Jewish Hospital
    New Hyde Park, NY
  • South Miami Hospital
    Miami, FL
  • Platinum Home Care Inc, dba CareMinders Home Care
    Brick, NJ
  • Evendale Medical Center
    Cincinnati, OH
  • Prime Home Care, Inc
    Southfield, MI
  • Aria Health
    Philadelphia, PA
  • St David's Rehabilitation Hospital
    Austin, TX
  • Interfaith Medical Center
    Brooklyn, NY
  • Baylor Medical Center at Uptown
    Dallas, TX
  • AnMed Health Rehabilitation Hospital
    Anderson, SC
  • Stanford Hospital and Clinics
    Stanford, CA
  • Grimes St. Joseph Health Center
    Navasota, TX
  • St. Christopher's Hospital for Children
    Philadelphia, PA
  • Stormont-Vail HealthCare, Inc.
    Topeka, KS
  • Lifeline Vascular Access
    Vernon Hills, IL
  • Flushing Hospital Medical Center
    Flushing, NY
  • Kessler Institute for Rehabilitation
    W. Orange, Saddle Brook, Chester, NJ
  • Fairview Hospital
    Great Barrington, MA
  • Winneshiek Medical Center
    Decorah, IA
  • Swedish Medical Center
    Englewood, CO
  • Massachusetts General Hospital
    Boston, MA
  • North Shore - LIJ Syosset Hospital
    Syosset, NY
  • Intermountain Healthcare
    Salt Lake City, UT
  • Eastern Regional Medical Center, Inc
    Philadelphia, PA
  • Wheeling Hospital
    Wheeling, WV
  • Lauderdale Community Hospital
    Ripley, TN
  • The Holy Care Group Inc
    Tarzana , CA
  • North Shore - LIJ Zucker Hillside Hospital
    Glen Oaks, NY
  • Heart Hospital of Austin
    Austin, TX
  • Presbyterian Kaseman Hospital
    Albuquerque, NM
  • Quality Plus Care, Inc.
    Lincolnwood, IL
  • Galesburg Cottage Hospital
    Galesburg, IL
  • University of California, Davis, Medical Center
    Sacramento, CA
  • Memorial Hospital for Cancer and Allied Diseases
    New York, NY
  • Willamette Surgery Center
    Salem, OR
  • Great Lakes Home Healthcare Services
    Erie, PA
  • Arkansas Heart Hospital
    Little Rock, AR
  • Forest Hill Healthcare Center
    Newark, NJ
  • CoxHealth
    Springfield, MO
  • Bladen Healthcare, LLC
    Elizabethtown, NC
  • North Shore - LIJ Cohen Children's Medical Center
    New Hyde Park, NY
  • Saint Joseph Berea
    Berea, KY
  • North Central Surgical Center
    Dallas, TX
  • NYU Hospitals Center
    New York, NY
  • Tanner Medical Center
    Villa Rica , GA
  • Benedictine Hospital
    Kingston, NY
  • GOJO Industries, Inc.
    Akron, OH
  • Monongahela Valley Hospital
    Monongahela, PA
  • Life Care Center of Longmont
    Longmont, CO