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High-Reliability Health Care: Getting There from Here

Tuesday September 17, 2013


A new article in The Milbank Quarterly urges hospitals to make the substantial changes that will be needed to achieve the ultimate goal of zero patient harm by adapting lessons from high-risk industries. The article “High-Reliability Health Care: Getting There from Here,” was written by Drs. Mark R. Chassin and Jerod M. Loeb, The Joint Commission.
Read the News Release.


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The Joint Commission Center for Transforming Healthcare is the link from what to improve to how to improve by identifying challenging issues in care delivery, facilitating rigorous collaborative projects to design, test and provide interventions to health care organizations across the country.
Anne-Claire France, Ph.D., CPHQ - Quality and Patient Safety Master Black Belt
Memorial Hermann Healthcare System

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To transform health care into a high-reliability industry by developing highly effective, durable solutions to health care’s most critical safety and quality problems in collaboration with health care organizations, by disseminating the solutions widely, and by facilitating their adoption.

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