Contact Us | Press Room


Preventing Falls with Injury Project


High-Reliability Health Care: Getting There from Here

Tuesday September 17, 2013


A new article in The Milbank Quarterly urges hospitals to make the substantial changes that will be needed to achieve the ultimate goal of zero patient harm by adapting lessons from high-risk industries. The article “High-Reliability Health Care: Getting There from Here,” was written by Drs. Mark R. Chassin and Jerod M. Loeb, The Joint Commission.
Read the News Release.


Morristown Medical Center (Atlantic Health System)
Explore TST
Memorial Hermann The Woodlands


Hand hygiene is a real problem in hospitals and health systems. I think that the public believes hand hygiene is an accepted practice of physicians, nurses and staff. But as we look at performance, we realize that it is a challenge.
James Dwyer, D.O., M.B.A. - Executive Vice President and COO
Virtua Health

Mission Statement 

To transform health care into a high-reliability industry by developing highly effective, durable solutions to health care’s most critical safety and quality problems in collaboration with health care organizations, by disseminating the solutions widely, and by facilitating their adoption.

Visit Our Websites:


The Joint Commission       Joint Commission Resources       Joint Commission International