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High-Reliability Health Care: Getting There from Here

Tuesday September 17, 2013
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A new article in The Milbank Quarterly urges hospitals to make the substantial changes that will be needed to achieve the ultimate goal of zero patient harm by adapting lessons from high-risk industries. The article “High-Reliability Health Care: Getting There from Here,” was written by Drs. Mark R. Chassin and Jerod M. Loeb, The Joint Commission.
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We are piloting a promising and innovative technology at Wake Forest Baptist Health that will monitor and track hand hygiene compliance. We look forward to sharing our findings and working with other hospitals to meet this important health care quality challenge.
Donny C. Lambeth, M.B.A. - President
North Carolina Baptist Hospital

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To transform health care into a high-reliability industry by developing highly effective, durable solutions to health care’s most critical safety and quality problems in collaboration with health care organizations, by disseminating the solutions widely, and by facilitating their adoption.

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