The Board of Directors of the Center is composed of the Executive Committee and the President of The Joint Commission:
Isabel V. Hoverman, M.D., MACP, American College of Physicians (Chair)
Gerald M. Shea, Public Member, AFL-CIO (Treasurer)
Mark Chassin, M.D., F.A.C.P., M.P.P., M.P.H., President
Craig W. Jones, FACHE, American Hospital Association
LaMar S. McGinnis, Jr., M.D., FACS, American College of Surgeons
Rebecca J. Patchin, M.D., American Medical Association
The officers and staff of the Center are composed of Joint Commission employees:
Mark Chassin, M.D., FACP, M.P.P., M.P.H., president
Anne Marie Benedicto, executive vice president, Support Operations and Chief of Staff
Hal Bressler, general counsel
Margaret VanAmringe, vice president, Public Policy and Government Relations
Dawn Allbee, master change agent
Cathy Barry-Ipema, chief communications officer
Fran Carroll, corporate compliance and privacy officer
Patty Chappell, master change agent
Mark Crafton, executive director, State and External Relations
John Cullinan, director, Quality
Melody Dickerson, master black belt
Kevin Hickey, black belt
Jan Kendrick, master change agent
Siew Lee Grand-Clement, black belt
Diane Kohler-Rausch, Robust Process Improvement specialist
Carrie Mayer, black belt
Donise Musheno, black belt
Klaus Nether, black belt
Coleen Smith, black belt
Kate Ranft, master change agent
Liz Reinking, black belt
Terri Tye, director, Development and Public Affairs
Alex Vandiver, master black belt, director, Business Excellence