It is important for us to tackle the problems surrounding hand-off communications because there are so many hand-offs that happen throughout each day and each patient stay that the possibility of lost information at each point of hand-off accumulates, tremendously increasing the risk to our patients.
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Amber Miller, R.N., CIC, M.S.N. - Exempla Lutheran Medical Center
It has been a privilege to participate in the Joint Commission Center for Transforming Healthcare Wrong Site Surgery pilot. As a participant in the project, we were able to participate in the development of tools and processes that will be shared with countless surgical providers across the country through the Joint Commission Center for Transforming Healthcare’s website.
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Andrew Hayek - Surgical Care Affiliates
Ultimately, what we would like to see the Hand-Off Communications project accomplish is improved patient safety, improved patient satisfaction, and improved satisfaction of the people giving and accepting hand offs.
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Ann Weinacker, M.D. - Stanford University Medical Center
The Joint Commission Center for Transforming Healthcare is the link from what to improve to how to improve by identifying challenging issues in care delivery, facilitating rigorous collaborative projects to design, test and provide interventions to health care organizations across the country.
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Anne-Claire France, Ph.D., CPHQ - Memorial Hermann Healthcare System
I strongly recommend the Targeted Solutions Tool™ because it is easy to use and provides helpful feedback on your organization’s performance. The TST helped Decatur General identify the problem areas that we need to work on and provided helpful solutions.
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Beth Burden, R.N. - Decatur General