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The Joint Commission on COVID-19
The Joint Commission is providing support for health care professionals and organizations on the front lines of the COVID-19 pandemic. Explore resources and information needed to help you and your organization navigate.
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Leaders Facilitating Change Workshop
Business transformation isn’t easy, especially in health care. It requires everyone working together effectively in pursuit of common goals. And it starts when leaders strategically empower managers and employees to seek process improvement at every turn. Early bird rates available!
The Joint Commission Center for Transforming Healthcare delivers programs, products, and services that help health care organizations transform into high reliability organizations where zero harm is the norm. Since its incorporation in 2008, the Center’s innovations have been used by thousands of organizations to dramatically reduce harm and save lives.
At the Center, we are uniquely positioned to understand the challenges you face and help you address them. Our collaborative team can help you pinpoint where to begin your journey or how to take your current efforts to the next level.
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What We Offer
Our team of nationally recognized high reliability and improvement experts can help you address your operational, quality, and safety challenges. We’ve built an unmatched suite of solutions — ranging from online tools to on-site training programs — which help you build and strengthen leadership commitment to zero harm, your organization’s safety culture, and improvement capacity facilitating progress towards zero harm.
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Defining High Reliability in Health Care
High reliability health care refers to patient care that is consistently excellent and safe over long periods across all services and settings. Achieving high reliability requires:
Leadership committed to the goal of zero harm.
An organizational safety culture where all staff can speak up about things that would negatively impact the organization.
An empowered work force that employs Robust Process Improvement® (RPI®) tools to address the improvement opportunities they find and drive significant and lasting change.
The Center’s experts provide insight, advice and their thoughts on the latest trends in health care. Read more from our thought leaders in high reliability health care.
