Changing Health Care
Impactful Improvements
High Reliability in Health Care is Possible
Health Care that is Consistently Excellent and Safe
Who We Are
The Joint Commission Center for Transforming Healthcare delivers programs, products, and services that help health care organizations transform into high reliability organizations where zero harm is the norm. Since its incorporation in 2008, the Center’s innovations have been used by thousands of organizations to dramatically reduce harm and save lives.
Why Work with Us
At the Center, we are uniquely positioned to understand the challenges you face and help you address them. Our collaborative team can help you pinpoint where to begin your journey or how to take your current efforts to the next level.
What We Offer
Our team of nationally recognized high reliability and improvement experts can help you address your operational, quality, and safety challenges. We’ve built an unmatched suite of solutions — ranging from online tools to on-site training programs — which help you build and strengthen leadership commitment to zero harm, your organization’s safety culture, and improvement capacity facilitating progress towards zero harm.
Defining High Reliability in Health Care
High reliability health care refers to patient care that is consistently excellent and safe over long periods across all services and settings. Achieving high reliability requires:
- Leadership committed to the goal of zero harm.
- An organizational safety culture where all staff can speak up about things that would negatively impact the organization.
- An empowered work force that employs Robust Process Improvement® (RPI®) tools to address the improvement opportunities they find and drive significant and lasting change.