Leaders Facilitating Change Workshop

Change management is a critical competency for health care leaders. This two-day workshop provides leaders with tools to achieve strategic and operational goals and tackle complex issues in today’s changing environment.

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Reducing Sepsis Mortality Targeted Solutions Tool Now Available

The Center’s latest TST^® solution, a web-based application to help providers reduce sepsis mortality and increase sepsis protocol compliance in pursuit of zero harm.

Learn how to utilize the TST

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The Joint Commission on COVID-19

The Joint Commission is providing support for health care professionals and organizations on the front lines of the COVID-19 pandemic. Explore resources and information needed to help you and your organization navigate.

View resources

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An Infusion of Trust: How Health Care Leaders Can Strengthen Safety Culture Within Their Organizations

Who We Are

The Joint Commission Center for Transforming Healthcare delivers programs, products, and services that help health care organizations transform into high reliability organizations where zero harm is the norm. Since its incorporation in 2008, the Center’s innovations have been used by thousands of organizations to dramatically reduce harm and save lives.

Learn who we are

Why Work with Us

At the Center, we are uniquely positioned to understand the challenges you face and help you address them. Our collaborative team can help you pinpoint where to begin your journey or how to take your current efforts to the next level.

Why work with us

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What We Offer

Our team of nationally recognized high reliability and improvement experts can help you address your operational, quality, and safety challenges. We’ve built an unmatched suite of solutions — ranging from online tools to on-site training programs — which help you build and strengthen leadership commitment to zero harm, your organization’s safety culture, and improvement capacity facilitating progress towards zero harm.

Explore what we offer

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Defining High Reliability in Health Care

High reliability health care refers to patient care that is consistently excellent and safe over long periods across all services and settings. Achieving high reliability requires:

Leadership committed to the goal of zero harm.
An organizational safety culture where all staff can speak up about things that would negatively impact the organization.
An empowered work force that employs Robust Process Improvement^® (RPI^®) tools to address the improvement opportunities they find and drive significant and lasting change.

Explore our approach

Blogs

The Center’s experts provide insight, advice and their thoughts on the latest trends in health care. Read more from our thought leaders in high reliability health care.

High Reliability Blogs