Safety Culture Project

Project Team

The project team utilized Robust Process Improvement® (RPI®) methods and tools in the development of its solutions. RPI is a fact-based, systematic, and data-driven problem-solving methodology. It incorporates specific tools and methods from Lean Six Sigma and change management methodologies. Using RPI the project teams then developed solutions that created and sustained a strong safety culture by addressing the complex factors that perpetuate safety failures. 

Project Team 
Barnes-Jewish Hospital, Missouri 
Froedtert Hospital, Wisconsin 
Kaiser Permanente, California 
New York-Presbyterian Hospital, New York
OSF Saint Francis Medical Center, Illinois 
VA Palo Alto Health Care System, California 
Wake Forest Baptist Health, North Carolina 

Safety Culture project results are scheduled for publication in 2018.

Project Outcomes

As with all of our quality initiatives, the project team will work to:

  • Identify the root causes of failures to identify, report, and respond to adverse events and unsafe conditions.
  • Find effective and targeted solutions for overcoming those failures.
  • Test and validate solutions.
  • Make lessons learned and solutions developed through the project widely available to all health care organizations.

The solutions developed as part of this project will ultimately reduce harm to patients and improve your organization’s ability to recognize and respond to unsafe conditions, and improve outcomes.

Additional Resources

The following additional resources are available for the Safety Culture project: