Leaders Facilitating Change™ Workshop Agenda | The Center for Transforming Healthcare

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Monday 11:56 CST, April 23, 2018

Leaders Facilitating Change™ Workshop Agenda

Leaders Facilitating Change™ Agenda

Thursday, October 12

Lunch will be provided
Attire - business casual is recommended for this workshop

Opening Remarks:

Mark R Chassin, M.D., FACP, M.P.P., M.P.H.
President & CEO
The Joint Commission














Course Work:

Introduction to Facilitating Change™

Overview on how change affects people and the importance of change management in any change initiative.

Facilitating Change™ Model

An introduction to The Joint Commission’s change management model, Facilitating Change™.

Plan Your Project

Learn how to identify the many aspects of culture that your change will affect, define your problem, identify key stakeholders, engage the right people, and begin to build the need for change.

Join us for a Cocktail Networking Reception, Thursday, October 12 at 6pm at Tuscany, Oak Brook!

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Friday, October 13

Breakfast and lunch will be provided
Attire - business casual is recommended for this workshop

Course Work

Inspire People

Learn how to build support for your change, make it personal for people to ensure they know what’s in it for them, identify and overcome resistance, and how, as leaders, you should lead change in your organization.

Launch the Initiative

Learn strategies to make sure that your operations and infrastructure is aligned to support your change, identify various aspects of operations and how they could potentially impact your change, and develop a communications strategy to help get the word out.

Support the Change

Learn how to identify and overcome cultural roadblocks, monitor progress, and sustain the gains of your change.




Registration for Leaders Facilitating Change Includes:

  • 2 Days of Interactive Education
  • Cocktail Networking Reception
  • 2 Follow-up Webinars
  • Registration Fee
    • Early Bird Rate: $895 (ends September 5)
    • Regular Rate: $995 (after September 5)
    • Registration Closes October 5th or when maximum capacity is reached


Please note that the registration fee for this workshop is non-refundable. We would welcome a substitute in your place should you be unable to attend. Contact Erin Gay at egay@jointcommission.org for more information.

Save $100 When You Register Before September 5, 2017– Click Here to register today!

For program information, please contact
Dawn Allbee at dallbee@jointcommission.org.


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What People Are Saying About the Training

"This engagement has been a wonderful experience for our organization!  Sessions were informative, engaging and all participants left inspired to take these tools back to their facilities and begin to incorporate these change methods into their daily practices to support highly reliable safe patient care.  A real home run!”

– System CMO at health system

“One of the best programs of this type I’ve seen!”

– Executive Leader at health system

 “We had a high-energy 2 days, learned a great deal of useful information”

– Executive Leader at health system

 “Our relationship with The Joint Commission was game changing!  They have a rigorous program, and an outstanding team.  The Joint Commission has this process hard wired.”

– health system CEO 

“Instructors were crowd pleasers, mixing humor, reality and valuable information into the program.”

– leadership at behavioral healthcare organization