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Sunday 6:30 CST, April 22, 2018

Get Involved

Want to get involved with the Center? Want to help transform health care?

There are many ways accredited health care organizations and industry can benefit from or contribute to the important work of the Joint Commission Center for Transforming Healthcare.

Take advantage of Center resources and solutions.

Joint Commission accredited organizations can access Center resources, including the Targeted Solutions Tool (TST®). The Center website provides project solutions and the TST® can be accessed through the Joint Commission Center for Transforming Healthcare website. The TST® provides a step-by-step process to accurately measure the organization’s actual performance, identify its barriers to excellent performance, and direct it to proven solutions that are customized to address its particular barriers.

  • Robust Process Improvement® (RPI®) expertise or experience is not required.
  • There is no requirement to complete additional Center projects.
  • The TST® is voluntary, self-paced and no cost.
  • For more information, see the TST® FAQs.

Be a pilot organization.

Each Center project undergoes two phases of piloting. Accredited health care organizations can volunteer for either phase. The first phase involves testing the solutions after the collaborating organizations have completed their development work. For phase 1 pilots:

  • Organizations benefit from hands-on guidance from Center black belts.
  • No Lean Six Sigma background or experience is required.
  • Only travel costs are incurred.

If you are interested in being a phase 1 pilot organization, contact  Klaus Nether.

The second phase of piloting involves testing the solutions using the online TST® application. For phase 2 piloting:

  • Organizations provide feedback to the Center at each step of the process; this usually involves six conference calls.
  • No costs are incurred with this phase of piloting.

If you are interested in being a phase 2 pilot organization, contact Klaus Nether.

Become a participating institution.

Work with the Center on new projects from the ground up. Help to create solutions that will be disseminated broadly and potentially impact health care throughout the world. Organizations that are interested in participating:

  • Have a commitment and competency in applying Robust Process Improvement® (RPI®) methods and tools to improve their internal operational and clinical care processes. These methods include Lean Six Sigma, Toyota production system, change management process, and Work Out.
  • Have taken a leadership role in patient safety and quality improvement.
  • Have demonstrated that they can create an organizational culture that is conducive to supporting and motivating staff to aspire to excellence.
  • Support their improvement project team throughout the project(s).
  • Share data and project-related materials with the Center.
  • Can be located outside of the United States or its territories.

See a list of current participating institutions and the projects they are working on.

Become a sponsor or donor.

The Center provides an innovative opportunity for both public stakeholders and private industry to address the many different costs of poor quality and unsafe health care. If you are interested in being a sponsor or donor, contact Gina Goggio, Corporate & Foundation Relations Manager, at (630) 792-5118.


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