Perfecting the basics helps healthcare fight the unexpected
As hospitals manage through the ongoing COVID-19 pandemic, Anne Marie Benedicto, vice president of the Joint Commission Center for Transforming Healthcare, recently shared her perspective on how hospitals are using high reliability practices to help navigate with the Patient Safety & Quality Healthcare podcast. Benedicto shares how the Center’s targeted solutions tools and high reliability solutions have helped ensure safe and quality health care amid the COVID-19 pandemic. This includes helping hospitals enhance hand hygiene best practices, prevent falls and sepsis, improve hand-off communications, implement stronger safety culture, build high reliability infrastructure and improve communication from leadership. Listen to the podcast here.