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Fostering Resilience: Leveraging High Reliability Strategy to Revitalize and Retain the Health Care Workforce

The Covid-19 pandemic has challenged the health care industry in unexpected ways, highlighting gaps in processes that can increase risks to patients and care providers. Making systemic changes right now to address these risks can feel daunting, but it has become more important than ever to protect your patients and employees from harm.

The Center for Transforming Healthcare and Huron are teaming up to help. Learn how to advance your zero-harm journey in 2022 by attending a two-part complimentary webinar series focused on evidence-based, practical strategies for health care leaders to advance holistic change.

Part One – Fostering Resilience: Leveraging High Reliability Strategy to Revitalize and Retain the Health Care Workforce

Feb. 8 from 11 AM – 12 PM CT/12 PM – 1 PM EST

This webinar will explore the five hallmarks of high reliability and how organizational and individual health care worker resilience has been put to the test by the COVID-19 pandemic. Speakers will address issues of physical, emotional, and compassion fatigue as well as challenges related to deflated individual agency, moral distress, and burnout. They will also provide guidance to health care leaders on fortifying organizational and individual resilience and alleviating current workforce challenges. Participants can engage with content through an online ‘chat’ function and a Q&A session after formal remarks. Our speakers are Anne Marie Benedicto, Vice President of The Center for Transforming Healthcare, and Craig Deao, MHA, Managing Director at Huron.

At the end of this webinar, participants will be able to:

  1. Recall the five hallmarks of high reliability.
  2. Describe how to leverage the tenets of high reliability to mitigate health care worker issues of fatigue and burnout and to ensure full engagement of the workforce.

Continuing Education Credits Available:

Continuing Education (CE) credits are available for live webinar only. CE credits will not be offered to viewers of the on-demand webinar replay.

  • ACCME: 1.0 CME – AMA PRA Category 1 Credit(s)
  • ANCC: 1.0 CE
  • ACHE: 1.0 CE
  • CA Board of Registered Nursing: 1.0 CE
  • IACET: 0.1 CEU
  • ACPE: 1.0 CE
  • ASCLS P.A.C.E.: 1.0 CE (Program Number: 284-001-22)

The Joint Commission is accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE) and the Accreditation Council for Continuing Medical Education (ACCME-AMA PRA Category 1™), to provide continuing education for the healthcare team.  The Joint Commission is provider approved by the California Board of Registered Nursing, provider number CEP 6381, for the listed contact hours.  The Joint Commission is authorized to award the listed hours of pre-approved ACHE Qualified Education credit for this program toward advancement or recertification in the American College of Healthcare Executives.  Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting application to the American College of Healthcare Executives for advancement or recertification.  The Joint Commission Enterprise has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).  The Joint Commission is approved as a provider of continuing education programs in the clinical laboratory sciences by the ASCLS P.A.C.E. program.  ASCLS P.A.C.E., 6701 Democracy Blvd., Suite 300, Bethesda, MD 20817-1574.