High Reliability Training  

Turn to our unmatched high reliability training programs to build commitment from senior leadership or to create a culture dedicated to process improvement. Start your journey with us and over time see dramatic improvements in patient care, business operations, and financial performance. Engagement lengths are customized to your organization's specific needs.  

  • Programs, workshops, and online tools led by the Center’s experts can help you progress to zero harm, wherever you are on your high reliability journey.
  • Invest in your leaders and their teams to develop vibrant improvement and safety cultures that are essential to high reliability transformation.
  • Start your journey with us and over time see dramatic improvements in patient care, business operations, and financial performance.

Assess Readiness with Oro® 2.0 

Join more than 600 leadership teams who have used the Center’s online organizational assessment to progress towards high reliability.

Oro® 2.0 can help senior leaders not only understand where they stand today on the spectrum of high reliability but also provides an actionable path forward in pursuit of zero harm.

In addition, the Center offers a structured onsite visit to help maximize the overall experience for an organization’s senior leadership team, whether they’re just getting started on the path to high reliability healthcare or are ready to push even further.

Targeted Solutions Tool

Solve persistent quality challenges with our Targeted Solutions Tool® (TST®). Our TSTs help organizations assess their specific performance barriers and then guide you to evidence-based solutions that can lead to dramatic improvements in performance. TSTs are available for:  Hand Hygiene, Preventing Falls, Hand-off Communications and Safe Surgery.

  • Reduce healthcare-acquired infections.
  • Prevent patient falls.
  • Improve hand-off communications.
  • Build confidence in your surgical processes and outcomes.

Workshops 

Join us for our expert-led workshop, Leader's Facilitating Change. This 1.5 day workshop provides leaders with tools to successfully lead and manage transformational change in their own organization. Reach out to us for more information.