Anne Marie Benedicto
Anne Marie Benedicto is the Vice President of the Joint Commission Center for Transforming Healthcare. Ms. Benedicto is an expert in Robust Process Improvement® (RPI®) and high reliability methods applied to health care clinical and business processes. At the Center for Transforming Healthcare, Ms. Benedicto leads the Center’s initiatives to transform health care into a high reliability industry through systemic approaches that address today’s most critical safety and quality issues.
Ms. Benedicto was previously the chief of staff and executive vice president of Support Operations for The Joint Commission from 2008 through 2015. In that role, she was integral to the building of the company’s internal RPI program, a systematic, data-driven methodology that incorporates Lean Six Sigma and formal change management. She also led the organization’s first RPI training within a health care facility. In addition, she directed Center operations from 2008 through 2013, overseeing the development of solutions sets for hand hygiene, hand-off communications and wrong site surgery, and the design of electronic applications such as the Targeted Solutions Tool® (TST®).
Prior to joining The Joint Commission, Ms. Benedicto was the administrator for both the Office for Excellence in Patient Care at the Mount Sinai Medical Center and the Mount Sinai School of Medicine Department of Health Policy. She also held finance-related positions at the New York City Health & Hospitals Corporation, including Reimbursement Director for Bellevue Hospital Center. Most recently, Ms. Benedicto was Assistant Vice President of hospital operations at Montefiore Medical Center in New York.
Ms. Benedicto holds a master of public policy and administration and a master of public health from Columbia University, and a bachelor’s degree in economics from the University of California, Berkeley. She is a trained Green Belt and Change Leader.