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  • ,,We pride ourselves on quality services, so we wanted the community to see that we had The Joint Commission's Gold Seal of Approval.,,

    Anne-Claire France, PhD, CPHQ - Director on Board of Directors, SE Chapter Foundation - Memorial Hermann Healthcare System

  • ,,The American College of Surgeons recognizes and prizes collaboration with quality improvement groups like the Joint Commission Center for Transforming Healthcare. Working with the Center has been a priority for us in identifying how we can improve the care provided to surgical patients.,,

    Cliff Ko, MD, FACS - Director of Quality - American College of Surgeons

  • ,,We will know if we have been successful with the hand hygiene initiative when we see the culture begin to change in our organizations. I hope that we will see people reminding each other to wash their hands, and those reminders will not be interpreted as punitive, but instead as teamwork.,,

    Beth Lanham, BSN, RN - Director, Process Improvement - Froedtert Hospital

  • ,,Transforming health care means taking what we have done, looking at it in a new way, taking it in a new direction, and rather than making incremental improvement, making revolutionary improvement.,,

    Brian Regan, PhD - Director, Clinical Affairs - New York-Presbyterian Healthcare System

  • ,,Ultimately, what we would like to see the Hand-Off Communications project accomplish is improved patient safety, improved patient satisfaction, and improved satisfaction of the people giving and accepting hand offs.,,

    Ann Weinacker, MD - Director, Intensive Care Unit - Stanford University Medical Center