The Journey to High Reliability: A Job for Leaders

To truly make drastic improvements in the delivery of safe care, we must first acknowledge that the systems and structures in place no longer work for the challenges we face in 2019 and beyond. Addressing these systematic issues won’t take a tweak here and a checklist there. It will take wholesale change and a leadership commitment to adopting and training healthcare professionals on high reliability principles, leveraging data driven tools and cultivating a safety culture to sustain these practices.


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